Billing and Payment

• COVID-19 Support for customers
• How can I pay my bill?
• How do I update my billing information?
• Where is my account number located on my invoice?
• What is a Direct Debit (DD)?
• What is a recurring credit card payment?
• How will I know when and how much will be deducted?
• Why is the payment less than what was notified?
• What happens if my payment is dishonoured?
• How can I stop my direct debit?
• What happens when I authorise payment on my Credit/Debit Card?
• How are Subscription Products invoiced?
• What if my bill is overdue?